TransQuad works on its unique Client Business Specific model, a four tier approach to delivery of client specific business compliant solutions. TransQuad believes in active client participation at all stages of service delivery so as to ensure seamless confirmance to requirements. The engineers at TransQuad work round the clock to serve their customers with customized and timely availability of solutions to problems through CBS support model thereby adding assurance values to client products

Technical Support Services is TransQuad’s largest service offering in the outsourcing arena deployed in various areas which span across:

Level 1 Support

Functional Usage Support
Provisioning / Installation / Configuration
Email / Chat / Web support services

Level 2 Support

Line fault troubleshooting
Line fault repair (Coordination with field service team)
Consumer Hardware / Product Support Services
Installation / Configuration Support
Product Registration / Activation
Functional Usage Support Services
Engineer dispatch
Warranty Support

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Our Services

  • IT Solutions
  • Support Services
  • Microsoft Development
  • Java Development
  • Mobile Development
  • Database Design
  • E-commerce Development
  • Professional Services
  • CRM Development
  • Data Migration
  • Security Management
  • Offshore Data Center
  • IT Consulting
  • Software Development