TransQuad works on its unique Client Business Specific model, a four tier approach to delivery of client specific business compliant solutions. TransQuad believes in active client participation at all stages of service delivery so as to ensure seamless confirmance to requirements. The engineers at TransQuad work round the clock to serve their customers with customized and timely availability of solutions to problems through CBS support model thereby adding assurance values to client products
Technical Support Services is TransQuad’s largest service offering in the outsourcing arena deployed in various areas which span across:
Level 1 Support
• Functional Usage Support
• Provisioning / Installation / Configuration
• Email / Chat / Web support services
Level 2 Support
• Line fault troubleshooting
• Line fault repair (Coordination with field service team)
• Consumer Hardware / Product Support Services
• Installation / Configuration Support
• Product Registration / Activation
• Functional Usage Support Services
• Troubleshooting
• Engineer dispatch
• Warranty Support
Our Services
- IT Solutions
- Support Services
- Microsoft Development
- Java Development
- Mobile Development
- Database Design
- E-commerce Development
- Professional Services
- CRM Development
- Data Migration
- Security Management
- Offshore Data Center
- IT Consulting
- Software Development