Technical Support Services is TransQuad’s largest service offering in the outsourcing arena deployed in various areas which span across:

Level 1 Support Services

- Functional Usage Support
- Provisioning / Installation / Configuration
- Email / Chat / Web support services

Level 2 Support Services

- Line fault troubleshooting
- Line fault repair (Coordination with field service team)
- Consumer Hardware / Product Support Services
- Installation / Configuration Support
- Product Registration / Activation
- Functional Usage Support Services
- Troubleshooting
- Engineer dispatch
- Warranty Support